Sunday, November 17, 2019
Stop saying my team and start saying us
Stop saying 'my team' and start saying 'us' Stop saying 'my team' and start saying 'us' Do your employees work âforâ you, or âwithâ you? When discussing team accomplishments, do you say âweâ or âmeâ? Is your employee âstaffâ or âa colleagueâ? Do you say âmy teamâ instead of âthis teamâ?How you describe your employees matters, because it does a lot to signal autonomy. Workers who feel autonomous tend to be more effective. Using inclusive language in the workplace is a small but significant way that employees and employers can create a positive workplace culture and signal that everyoneâs voice is welcome at the table.Leaders can break down hierarchiesAs a boss, itâs important and humbling to remember that employees work for the company, not specifically for you. Even if thereâs a strong loyalty to an individual, most people in a corporate environment will feel a close identity tie to the company. As proof, bosses also change, and people donât leave with them very frequently.Hereâs one case study: When John Timpson, CEO of a U.K . shoe chain was asked whether calling employees âcolleaguesâ was disingenuous, Timpson, explained that it wasnât.He knew that he was the boss, but he wanted to make a point to his employees about avoiding hierarchies: âWe use the word âcolleagueâ rather than âstaffâ or âemployeeâ because we want everyone to recognize that the usual rules of command and control donât apply at Timpsonâ¦.We thought hard but couldnât find a better name than colleague. Neither âassociateâ nor âteammateâ felt right. âComradeâ gave the wrong vibes and, although âpartnerâ is perfect for John Lewis, our people donât have shares in the business.âThe royal âweâ is different from the teamwork âweâKing Henry II started using the royal âweâ in proclamations to show his constituents that he was speaking on behalf of himself and for God. Itâs a good strategy for a King: itâs hard to argue with divine will.Now that most Western monarchies are only for show, the context around the word has changed and a Harvard Business Review article argues that leaders who use plural pronouns like the royal âweâ are seen to be more inclusive, considerate leaders.The researchers studied pronoun use among individuals in the workplace and found that it would signal a personâs status in the workplace.Workers who were lower on the totem pole used more singular pronouns like âIâ compared to people at the top. Leaders would use more âweâ pronouns compared to their underlings. The researchers suggested that this was because â[p]ronouns help to signify a speakerâs focus of attentionâ and leaders needed to have more of an outward focus than other workers.By using more âweâ and âus,â leaders were signaling that they were thinking beyond their individual needs and cared about the thoughts and feelings of others.Language signals respect and powerThere are takeaways outside of the workplace that we can look to as cautionary tale s.The Chicago Tribune described Green Bay Packers quarterback Aaron Rodgers as the nameless ex-boyfriend of actress Olivia Munn in a headline about their breakup. Some men were disgruntled at seeing Rodgers given short shrift, with one tweeting that the paper needed to ârespect that man!âWhether or not you agree with that opinion about Rodgers, thatâs what these language debates around possessive terms come down to: individual respect.How you are defined in conversations signals how people see you and how you will be remembered. Employees and employers can signal that they see people as important when they make their language accessible and inclusive, so that employees feel empowered.
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